How to Contact Member Benefits

Our Member Services team is available to assist you with any questions you may have about your benefits.

• Use our Contact Form
• E-mail: ask-us@neamb.com
• Phone: 1-800-637-4636
• Mon-Fri from 8:00 a.m. to 8:00 p.m. ET, Sat from 8:00 a.m. to 1:00 p.m. ET.

Our address is: NEA Member Benefits, 900 Clopper Rd., Ste. 300, Gaithersburg, MD 20878-1356.

How to Change Your Password

You can change your password at any time by going to Change Password.

Forgotten User ID or Password

If you’ve forgotten your user ID or password, please fill out the Forgot User ID or Password form and we’ll e-mail either or both to you.